Maybelline

The rise of Maybelline from a small mail-order firm to a global cosmetics business is impressive. Despite the fact that the company is now called Maybelline New York, its early fortunes, like those of Max Factor and the Westmore Brothers, were tied with the growing motion picture business in California.

Tom Lyle Williams

Known by those close to him as Tom Lyle, the founder of Maybelline was entrepreneurial, hard working, prepared to take advice and loyal to friends and family. His good looks and ability to get on with people were undoubtedly of great assistance. In 1912, aged 16, he moved from Morganfield Illinois to Chicago and got a job with Montgomery Ward, a long running mail-order catalogue business. After experimenting on his own with a variety of mail-order ventures he left Montgomery Ward in 1914 to concentrate on his own business. By then he had already met and started a long-term relationship with Emery Shaver who joined him in the venture. The following year he wired his sister Mabel to come to Chicago to help with the business.

Maybell Laboratories

In 1915 Tom Lyle watched his sister Mabel fix her singed eyebrows using a mixture of Vaseline, ash and coal dust, a trick she apparently got from ‘Photoplay’ magazine. Seeing an opportunity for a product to sell through his mail-order business he used a chemistry set to produce a mixture containing petrolatum (Vaseline), carbon black, cottonseed oil, and safflower oil that he hoped he could sell. Unfortunately, when Mabel applied it to her lashes it ran into her eyes and stung them badly.

Undaunted, Tom Lyle sought professional advice and commissioned Park-Davis, a wholesale drug manufacturer, to make a suitable product for sale. The result was a scented cream consisting of refined white petrolatum along with several oils to add sheen. It did not contain any colouring agent but it seemed to ‘brighten the eyes’ (Williams & Young, 2010, p. 22). He called the product ‘Lash-Brow-Ine’, selecting the name partly because of its similarity with other eyelash and eyebrow products already on the market; a decision that would result in difficulties later.

Lash-Brow-Ine was to be packed into small aluminium containers and sold through mail-order in two sizes, at fifty cents and one dollar. Using money he got from his brother Noel to get this new venture off the ground, Tom Lyle acquired product and packaging and placed an advertisement for Lash-Brow-Ine in ‘Photoplay’ in 1916. As cash came in, it was used to place advertisements in other magazines such as the ‘Pictorial Review’, the ‘Deliniator’, and the ‘Saturday Evening Post’ and so the business grew (Williams & Young, 2010, p. 25).

Right: 1916 The first advertisement placed for Lash-Brow-Ine in Photoplay magazine.

Advertising for the Lash-Brow-Ine claimed that it ‘nourished and promoted the growth of eyelashes and eyebrows’. Tom Lyle was canny enough to suggest that you needed to use “two to three small boxes before any marked improvement is noted”, thereby ensuring a number of sales before dissatisfaction might set in. Pamphlet material that came with the product also suggested it could be used to cure baldness. Although we would now consider these claims to be untrue, at the time it was commonly believed that substances like Vaseline, olive oil and lanolin would stimulate hair growth.

How to use “LASH-BROW-INE”
Take a little “LASH-BROW-INE” on the tip of the finger and rub gently over the Brows and Lashes, always rubbing in the direction in which the hair grows. Be sure to rub well into the roots, and then take a soft cloth and wipe around the Brows and Lashes, leaving the “LASH-BROW-INE” only where you wish the hair to grow. To produce the very best results the very tip end of the Lashes should be clipped every two months. The clipping should be done by another person, using small manicure scissors, so as only to clip the tip ends. The Eyebrows should never be clipped.

(Lash-Brow-Ine pamphlet.)

Following the success of Lash-Brow-Ine, Tom Lyle commissioned other products from Park-Davis including ‘Odor-Ine’ Toilet Lotion (a deodorant), ‘Maybell Coloring’ (an eyebrow and eyelash dye), ‘Lily of the Valley Face Powder’, ‘Maybell Beauty Cream’, rouge and lipstick. None of these additional products produced remarkable sales and were eventually dropped.

Maybelline

In 1917, again with the assistance of Park Davis, Maybell Laboratories began production and sale of a cake eyelash and eyebrow beautifier. The exact composition of this product is unknown but it was most likely a sodium stearate based cake mascara known earlier also as ‘water cosmetique’ or ‘mascaro’.

See also Water Cosmetique

Like other products of its type the colouring agents were suspended in a base of sodium stearate soap. The soap and pigments were mixed together, extruded into strips, stamped and dried. The product was applied by first wetting the block, then using a small brush to lift and apply the colouring to the eyebrows and eyelashes. Early versions could irritate the eye but later versions made with triethanolamine stearate were non-smarting.

Above: Maybelline eyelash beautifier with block, brush and instructions in a cardboard box. There is a mirror almost completely hidden behind the instructions. The product form is almost identical to earlier French eye cosmetics.

The new product named ‘Maybelline’ came in two shades, black (containing lampblack) and brown (containing iron oxides) and was sold for seventy-five cents in a small box with a picture of the Maybell Girl on the top. The box included a rectangular block of product stamped with the name Maybelline, a small brush and had a mirror attached to the inside of the lid. It was advertised as being an “ideal, harmless preparation for darkening eyelashes and eyebrows”.

In 1920 Tom Lyle’s decision to use the name Lash-Brow-Ine came back to haunt him. In that year he lost an appeal over a trademark dispute with Benjamin Ansehl. The loss meant that the business could no longer use the name Lash-Brow-Ine and cemented the use of Maybelline in all advertising after that date.

See also Lash-Brow-Ine

In 1924, the growing business was relocated to larger headquarters in North Ridge Avenue, Chicago. The new headquarters came with a new business name as Maybell Laboratories had been renamed as Maybelline in the previous year.

Growth and development continued for the remainder of the decade. Maybelline was promoted in both solid and waterproof liquid form – in black and brown colours. In 1929 eyebrow pencils and eye shadow were added to the product line-up. The eyebrow pencils were sold in black and brown and the eye shadows came in blue, black, brown and green with violet added the following year.

Promotion continued to play an important role in the success of the company with Maybelline spending over one million dollars on advertising between 1915 and 1929 (Williams & Young, 2010, p. 99). A lot of advertising featured actresses including Phyllis Haver, Ethel Clayton, Viola Dana, and Natalie Moorhead. Cross-promotion of this sort was of critical to the success of Maybelline but was also important to the actresses and the movies they appeared in.

Both stage and screen had helped promote the use of eye make-up in the 1920s. The Ballets Russes, demonstrated an exotic glamour that relied, in part, on make-up to accentuate their eyes. In the movies, the vamp look used by actresses such as Theda Bara and Pola Negri created a demand for eye make-up from women who wanted to look like them. Unfortunately, the vamp look was also associated with risqué costumes and suggested a certain looseness of character which led to an association between eye make-up and immorality, a state of affairs that lasted well into the 1950s.

Mascara

Maybelline introduced eye shadow and eyeliner to their product lines in 1929. This meant that the original Maybelline was now only for eyelashes and it was renamed ‘Maybelline Eyelash Darkener’ and then reformulated in 1931. In 1933, ‘eyelash darkener’ began to be renamed ‘mascara’ a process that was completed by 1935. This was rather late in the day as Helena Rubinstein, Dorothy Gray, Marie Earle and others had been using the term mascara for years. The adoption of mascara by Maybelline may have been to help separate its products from those associated with the ‘Lash Lure’ dye scandal of 1933.

For absolute safety in darkening your lashes use genuine, harmless Maybelline.
Non-smarting, tear-proof Maybelline is NOT a DYE, but a pure and highly refined mascara for instantly darkening and beautifying the eyelashes.
For over sixteen years millions of women have used Maybelline mascara with perfect safety and most gratifying results

From a 1934 Maybelline advertisment.

See also Lash Lure

Respectability and quality

The early 1930s was a difficult time for Maybelline but from adversity came strength. American production of toiletries and cosmetics declined from $193 million in 1929 to $97 million in 1933 and the number of companies almost halved from 815 to 490 (Jones, 2010, p. 109). The companies most at risk were those at the lower, mass-market end, which included Maybelline. As well as the general economic difficulties caused by the depression, eye make-up came under attack because of its associations with flappers and the perceived immorality of the movie industry of the 1920s. Then in 1933 the Lash-Lure scandal caused a temporary sales drop in all mascaras.

In 1931, an attempt to counteract the drop in sales, Maybelline introduced a ten-cent trial ‘purse size’ that could be ordered through a mail-coupon. This was so successful that it was eventually made available through point of sale outlets as well. Moves were also made to improve sales distribution, particularly outside of the Chicago area, and packaging and display cartons were redesigned to make them more visible.

The use of movie stars remained an important part of the Maybelline advertising strategy but, in the 1930s, endorsements were more sober in tone and there was an increased use of models rather than actresses in the before and after shots. This reflected the position of the motion picture industry which adopted self-censorship in 1934 in the form of the Production Code. In that year Maybelline added radio to its advertising arsenal when ‘The Maybelline Hour’ began broadcasting on WFNT out of Chicago (Williams & Young, 2010, p. 134).

Maybelline, along with a number of other mascaras, received favourable reports in the widely read book ‘Skin deep: The truth about beauty aids‘ published in 1934. However, given that the Lash Lure scare of 1933 had hurt sales, Maybelline sought to protect itself from questions regarding the quality of its products by obtaining the ‘Good Housekeeping Seal of Approval’ which was placed prominently in most advertisements for the rest of the decade. Phrases like ‘contains no dye’, ‘absolutely harmless’ and ‘perfect safety’ were also inserted liberally in advertising copy.

As part of the drive towards associating Maybelline with quality, product packaging was upgraded. Gold metal vanity cases were introduced for the solid mascara and in 1936 the new cream mascara was introduced in dainty zipper bags. These upgrades in packaging and the more sober tone in advertising would have undoubtedly made Maybelline products more acceptable to middle America and the department stores in which many of them now made their cosmetic purchases.

Maybelline’s fortunes were dramatically improved when Harold Ragland joined the company in 1933 and assumed control of sales and promotion. Under his more professional direction the company closed down the mail-order business, fixed many of its distribution problems and opened up new avenues for sales through chain and department stores. Ragland also made the ten-cent ‘purse size’ more widely available and introduced a new form of display card that could be hung prominently to attract the customer’s attention. The original cards used an image of the Maybell Girl but these were soon replaced thereby closing the last symbolic links with the old Maybell Laboratories.

Above: 1936 Maybelline advertisement showing display cards introduced by Harold Ragland. An earlier version of the display cards used an image of the original Maybell Girl but this has now been replaced.

By 1934 the cash flow was strong enough to allow Tom Lyle to start buying up other mascara businesses as they came on the market, thereby solidifying Maybelline‘s dominance in eye make-up in the American market. The 1930s also saw Maybelline expand into Canada and Europe (Williams & Young, 2010, p. 260). South America was added after the war and other countries followed giving Maybelline a global reach.

Corporatisation and sale

After its incorporation in 1954 the company saw two decades of continuous growth and expansion with sales reaching $25 million in 1966 (Williams & Young, 2010, p. 304). During this time the company remained firmly fixed on eye products, including mascara, eyeliner, eyeshadow, eyebrow pencils, eyelash curlers and eyebrow tweezers.

In 1958, following Helena Rubinstein’s introduction of ‘Mascara-matic’, Maybelline introduced its own solvent mascara, ‘Magic Mascara’, with a spiral brush. Also introduced were new self-sharpening eyeliner/eyebrow pencils and stick eye shadow. Solvent mascaras would result in the decline of cake and cream forms and in 1963 Maybelline released ‘Ultra-lash’ mascara followed soon after by ‘Ultra-Brow’, ‘Ultra-Line’, and ‘Ultra-Shadow’.

In 1976 Tom Lyle reached the age of seventy and was ready to sell. After turning down bids by Revlon and Shick he sold the company to Plough for just over $130 million in stock. The business remained Maybelline through the merger of Plough with Scherling and the sale of Maybelline to the Wasserstein Perella investor group, until it was renamed ‘Maybelline New York’ in 2001 by its current owners L’Oreal USA.

Timeline

1915	Maybell Laboratories founded to make Lash-Brow-Ine.
1916	Advertising in Photoplay magazine begins.
1917	First real model used in advertising.
1917	Maybelline Eyelash and Eyebrow Beautifier released.
1923	Maybell Laboratories renamed Maybelline.
1924	Maybelline moves to new headquarters in North Ridge Avenue Chicago.
1929	Improved waterproof eye makeup.
1929	Black and brown eyebrow pencils and blue, black, brown, and green eye shadows introduced.
1930	Violet colour added to eyeshadows.
1931	Maybelline introduces new formulation for cake eyelash darkener.
1932	10-cent mascara created for drug and variety stores.
1933	Maybelline begins to be sold direct to stores outside of the Chicago area. Mail-order began to be closed down.
1933	First use of the word mascara in Maybelline advertising.
1934	The Maybelline Hour radio show starts on WFNT Chicago.
1934	Blue colour added to mascara.
1951	First TV advertising by Maybelline.
1954	Maybelline incorporated.
1955	Antiwrinkle Eye Cream introduced (withdrawn the following year).
1957	Self sharpening eyebrow and eyeliner pencil introduced.
1958	Magic Mascara with a spiral brush introduced.
1961	Fluid Eye Liner introduced.
1963	Ultra-Lash released, followed soon after by Ultra-Brow, Ultra-Line, and Ultra-Shadow.
1967	Natural Hair Lashes introduced.
1967	Maybelline acquired by Plough.
1971	Great Lash, a water-based mascara, is introduced to replace Ultra Lash.
1990	Maybelline acquired by Plough.
1983	Shine Free Oil Control make-up line featuring non-comedogenic formulas introduced.
1990	Maybelline acquired by Wasserstein Perella & Co.
1991	“Maybe she’s born with it. Maybe it’s Maybelline” advertising tagline created.
1996	Maybelline acquired by L’Oreal USA.
2001	Maybelline becomes Maybelline New York.

Sources

DeNavarre, M. G. (1941). The chemistry and manufacture of cosmetics. Boston: D Van Nostrand Company.

Phillips, M. C. (1934). Skin deep: The truth about beauty aids. New York: Garden City Publishing.

Poucher, W. A. (1932) Perfumes, cosmetics and soaps, Vols. 1-2 (4th ed.). London: Chapman and Hall.

Sharrie Williams. (2011, September). Retrieved September 3, 2011, from http://www.maybellinebook.com/

Williams, S. & Youngs, B. (2010). The Maybelline story and the spirited family dynasty behind it. Florida: Bettie Youngs Books Publishing.

1934 Tom Lyle Williams, the founder of Maybelline.

1920 Lash-Brow-Ine with the Maybell Girl featured prominently on the box and aluminium container.

1926 Actress Viola Dana endorsing Maybelline.

1930 Maybelline advertisement for eye shadow (in blue, brown, black and green shades) and eyebrow pencil (in black and brown shades). Maybelline is now referred to as an eyelash darkener.

1933 Maybelline Eyelash Darkener. The advertising copy calls it ‘The perfect mascara’ an early use by Maybelline of the term.

1937 Maybelline products in new packaging. Note the more sober tone and the ‘Good Housekeeping Seal of Approval’.

1937 Maybelline ‘before and after’ advertisement. The model used is not a movie star.

1949 Maybelline Cake Mascara, Cream Mascara, Eyebrow Pencil and Eye Shadow. The ‘Good Housekeeping Seal of Approval’ has disappeared.

1952 Maybelline ‘before and after’ advertisement. The eye make-up is more severe, sophisticated and glamourous than that of the the 1930s but the message has not altered much in fifteen years.

1959 Maybelline Magic Mascara.

1960 Maybelline Magic Mascara, Solid Mascara and Cream Mascara (each in 4 shades); Self-sharpening Eyebrow Pencil (7 shades); Eyeshadow Stick (6 shades); Fluid Eye-liner (8 shades); Eyeliner Pencil (8 shades); Eyelash Curler; Brow and Lash Brush ’n Comb, and Eyebrow Tweezers. Solid and cream mascara was soon to disappear from the Maybelline range.

1964 Maybelline Ultra Lash Mascara in Velvet Black, Sable Brown and Midnight Blue. Note the change in the brush shape.